Works with the Board of Directors to implement the strategic direction of the Fraternity while supporting the National Office with a wide range of matters relating to convention, vendors and partnerships. Oversees the Fraternity publications, affinity programs and all matters pertaining to risk management and Spirit & Standards.
The Deputy Executive Director provides support to the Executive Director and helps to streamline existing operations while developing new initiatives that touch both chapters and student members. Manages all services to chapters handled through the National Office including educational programs, online learning, Chapter Consultant visitation, programs that support chapter operations and liaison to national program committees.
Provides financial support relating to the Alpha Phi Omega Endowment and the Fraternity. Manages all areas of the finance department and oversees the national budgets.
Responsible for managing account receivables, chapter membership billing, online payments and credit card processing handled through the National Office. Provides chapter and alumni requests for Federal ID numbers and support for annual 990 filings.
Works with the Deputy Executive Director to oversee all programs that support and assist chapters and handles the scheduling and daily management of the Chapter Consultant Program.
Provides training and support for the growth of membership, service, and leadership programs. Facilitates recruitment training, addresses membership issues, and travels to work with chapters and extension efforts.
Manages, schedules, and tracks participant registrations and presenters for APO LEADS courses. Coordinates member registrations for National Convention, National Volunteer Conference and small meetings such as APO IMPACT, Membership Academy/University and Sectional Chair Academy. Provides member support for coordinating regional and sectional conferences.
Measures and increases membership engagement to support strategic direction of the Fraternity. Connects and interacts with members as they transition between membership stages for further member development and engagement. Works with staff to coordinates messaging to members and serves as a resource for providing member support within the Fraternity. Provides administrative donor support for the Torchbearer fund and Leaders in Service Campaign. Manages donation entries and mailings. Provides annually, alumni donation tax letters and certificates.
As the Manager of Chapter Administration, supports all chapter services handled through the National Office including charter reaffirmations & AMD’s reporting, chapter awards, and extension support. Helps with providing member support for the National Volunteer Conference & National Convention within the National Office. Manages chapter and extension group reporting through the Officer Portal for database management and membership credentialing for pledges and initiates (actives), honorary members, advisory members, and life members.
Responsible for managing and developing all national public relations, graphic standards and social media aspects for the Fraternity. Implementing branding and trademark maintenance. Writes and delivers press releases, the Torch & Trefoil, Tribute to Alpha Phi Omega Supports, Alumni Connection e-newsletter and the Officer Letter e-newsletter.
Completes all order requests for merchandise, supplies and workshop materials handled through the National Office. Manages outgoing shipments and tracking information.